YOUR FIRST VISIT
Your first visit is a no-pressure way to meet our team, get a professional assessment of your teeth, and discover which treatment is right for you.
1. Welcome & Records
After a quick check-in, our Treatment Coordinator will take digital photos and any necessary X-rays to get a detailed look at your dental structure.
After a quick check-in, our Treatment Coordinator will take digital photos and any necessary X-rays to get a detailed look at your dental structure.
2. Clinical Exam
The orthodontist will perform a thorough examination of your teeth, bite, and jaw development to determine the best path forward.
The orthodontist will perform a thorough examination of your teeth, bite, and jaw development to determine the best path forward.
3. Personalized Strategy
We’ll have an open conversation about your goals. Whether it’s braces or clear aligners, we’ll design a custom plan tailored to your lifestyle and timeline.
We’ll have an open conversation about your goals. Whether it’s braces or clear aligners, we’ll design a custom plan tailored to your lifestyle and timeline.
4. Transparent Pricing
No surprises here. We provide a clear breakdown of fees and discuss our flexible, in-office payment plans. While we don’t offer direct billing, we’ll provide the pre-authorization forms you need for your insurance provider.
No surprises here. We provide a clear breakdown of fees and discuss our flexible, in-office payment plans. While we don’t offer direct billing, we’ll provide the pre-authorization forms you need for your insurance provider.
5. Next Steps
Ready to start? We’ll schedule your first appointment. If you’re not quite ready, we’ll set a future date to monitor your development.
Ready to start? We’ll schedule your first appointment. If you’re not quite ready, we’ll set a future date to monitor your development.
FINANCIALS AND INSURANCE
At Lumina Ortho, we believe that financial considerations should not be an obstacle to obtaining a healthy, beautiful smile. Our goal is to provide clear, upfront information and flexible options so you can focus on your treatment with confidence.
Transparent Payment Options
To make treatment affordable, we offer interest-free payment plans designed to fit your monthly budget.
- Initial Down Payment: A minimum down payment is required to begin treatment. We accept Cash, Cheque, Bank Draft, Visa, or Mastercard.
- Monthly Installments: The remaining balance is spread out over your estimated treatment time. For your convenience, monthly payments are automated via pre-authorized debit or credit card.
- Budgeting vs. Appointments: Please note that the number of payments is structured for your financial benefit and is not a “per-visit” fee. While payments occur monthly to keep them manageable, orthodontic appointments typically occur every 6 to 8 weeks.
Insurance & Reimbursement
While our office does not direct bill insurance companies, we are fully committed to helping you maximize your benefits and minimize your paperwork.
- Pre-authorizations: Before treatment begins, we submit pre-authorizations on your behalf. This ensures you receive a clear breakdown from your insurer regarding what they will cover before you commit.
- Expert Paperwork: Following your initial down payment, we provide you with all required specialized forms and receipts. These documents contain the specific coding needed for your insurance provider to reimburse you directly.
- Ongoing Support: We continue to provide the necessary documentation throughout your treatment to ensure your monthly reimbursement claims are processed smoothly.